Answering Services for Business | QCSS

"STRATEGY and timing are the Himalayas of marketing. Everything else is the Catskills." - Al Ries

Answering Service

Have you thought about how many calls come into your office for business that are not tracked for inquiries, leads, and conversion into sales?

Are you leaving customers waiting, having to leave a message and not answering your calls consistently and professionally?

The number one reason a new potential buyer of your product or service will find another provider is due to lack of immediate attention, making them feel as if their call and ultimately their business doesn't matter to you.

At QCSS, "Where the only call that matters is yours" every time the phone rings, we answer seamlessly as your company promptly to give the customer the attention they demand and deserve.

Why not capture every call, every time to grow your business with happy customers, converting them into raving fans from the first moment and every time they dial your number.

For a few dollars per day, you can offer the best in industry experience for your potential and current customers. Call us today to get up and running within 1-2 weeks and watch your business grow. It's a simple phone call away.

What makes QCSS different?

  • Our first priority is to understand & learn your business
  • We are not just an answering service
  • We not only answer missed calls during the day, but also evenings & weekends
  • We specialize in customizing the program specific to your brand which means our Q-PAS team is better equipped to help your customers

How can we HELP you?

  • We schedule appointment and answer the calls you miss
  • Call answered live and resolved on the spot are 2.3 times more likely to result in a sale compared to calls directed to voicemail
  • 40% of first time callers will not leave a voicemail. Of those customers who do leave a message, the success of returning the call and scheduling the appointment is down to 30%
  • Track advertisements for best marketing practices


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QCSS, Inc., Telemarketing Services, Deer Park, IL