"Leadership is not a position. It is a combination of something you are & the things you do." - Ken Melrose

Our Q-philosophy is simple - treat people as we like to be treated - to love others and show them kindness, compassion, and respect in all of our dealings - 24 /7.


QCSS delivers client-centered, high value & ethical Contact Center Services at reasonable pricing. Our commitment to understanding our clients' business, our work ethic, and our integrity in action, ensures the achievement of their goals & objectives.

Our business is ensuring the success of our clients' business.

QCSS is committed to bringing a change in the way Contact Centers are viewed. Telemarketing (marketing by telephone) is a revenue building, ethical & necessary business tool for all businesses.


QCSS employees are our most valuable resource. We are committed to hiring and retaining the most outstanding personnel for the success of not only QCSS but our clients' as well.

Our employees are the primary source of differentiation in our industry. We treat them with the utmost respect and provide them with significant growth opportunities. We provide ongoing personal and business training to ensure an environment where they can flourish - both in business and in life.

We believe in the following:

  • Empowering employees to achieve excellence
  • Every human being is a creative being
  • Only accepting honest, ethical behavior
  • Tolerating & taking responsibility for honest mistakes
  • Hard work with proper knowledge brings results
  • Open communication, encouragement, acknowledgment & compassion
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QCSS, Inc., Telemarketing Services, Deer Park, IL