QCSS Inbound Services

Customer Service
Q-PAS (Professional Answering Services)
Inbound Database Cleansing
Event & Seminar Invitation and Registration
Sales & Up-Selling
Direct Advertising Response

Every call into your company is an opportunity. At QCSS we understand this and the importance of answering all of those calls promptly, professionally, and leaving your customers & clients with a feeling of total satisfaction.

All of our Customer Relationship Specialists are trained to handle all calls using our
Q-DNA Customer Service Model.

This model is made up of 6 crucial elements: