QCSS - Quality Customer Service and Sales | Mission/Vision/Core Values

TEAMWORK "Snowflakes are one of nature's most fragile things,- but just look what they can do when they stick together." - Vesta M. Kelly



Vision Statement

QCSS embraces communication & innovation to transform human interactions into powerful & passionate customer experiences.

Core Values

Honesty through Integrity

Our company is governed by a strict moral code and Christian values. We maintain our strong value system by keeping and delivering on promises, adhering to the “Golden Rule”, and measuring our moral fiber by the results we achieve with our employees, clients and partners.

Communication

We passionately listen to our client’s needs; we nurture each relationship with respect, care, and understanding. We are proactive in problem solving, and set clear concise goals with both our employees and clients.

Accountability

We come to work with the desire to serve. We strive for exceptional results and professionalism by trusting each other, taking responsibility for our actions, following through and seeing the big picture. This is "The Q Factor."

Teamwork

We help accomplish each other’s goals. We have the freedom to create and innovate as part of this special family. Like puzzle pieces, we know the sum is greater than the parts; that by working together, we will create the greatest outcome for everyone.

Quality

We take enormous pride in our work and go the extra mile to turn our clients into raving fans. We go to extraordinary lengths with attention to detail, in order to produce nearly flawless work. Our quest for perfection is known as - The QCSS Way.

QCSS, Inc., Telemarketing Services, Deer Park, IL